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Phone Calls

One of the things I dreaded most about going to school to become a social worker, were all of the logistical details I would have to deal with: looking for resources, making phone calls, filling out forms, and doing general paperwork. I’ve never been good at those things. When I get a letter in the mail, I get nervous; even if it’s a regular bank statement, or a credit card offer, I worry. And when I have to make a phone call or look at bills, I want to hide under the bed, but Cricket is already there and she growls at me for invading her space.

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“This hiding spot is taken.”

This year, I’ve had to do a lot of paperwork and phone calls for clients at my internship. At first I wanted to hide under the desk – which was wide open because Cricket is not allowed to come to work with me – but I didn’t want to let people down, so I made the phone calls and helped with the paperwork. After a while, probably months, these behaviors started to seep into my real life. I didn’t try to make deals with my Mom anymore, like, I’ll clean the whole apartment and scrub the bathtub with a toothbrush, if you will just call this doctor’s office for me and find out why they sent me a bill for fourteen dollars.

There was a time, not all that long ago, when I refused to even have a telephone in my bedroom, for fear I might accidentally answer it, and end up having to talk to an actual person. Caller ID has reduced some of my anxiety. I get at least a few seconds to prepare before picking up the phone, instead of feeling like I’m playing Russian Roulette each time the phone rings.

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“I don’t think you should answer the phone, like, ever.”

I still hate making phone calls, don’t get me wrong. I worry that every word I say on the phone, and every word I write on an official form, will make the world blow up, or get me sent to jail; but now I take the risk and do it anyway, fingers crossed.

Butterfly tries to help me with my paperwork phobia by offering to chew any difficult letters I might receive. I have to make a point of not giving in to that pleading look in her eyes – Oh, that paper looks so tasty, and I’m sure you don’t really want to answer that Jury Duty summons, Mommy. She’s never offered to make a phone call for me though. Cricket, on the other hand, would love to be the one to call an insurance company and dispute a charge. If I would just dial the number for her, place the phone on the floor, and step back, she could handle everything. Though I might end up with lawyer letters next, and those, I’m sure, would make Butterfly’s eyes explode. Oh my God, is that a MANILA envelope?

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“You wanted me to eat these papers, right?”

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“I can make phone calls?!”

            I’ve always been braver fighting for other people than for myself. I feel like I’m on more solid ground with altruism (which explains my choice of second career). My hope, though, is that all of this fighting for other people, and reminding them that they matter and deserve the help, will eventually sink in to my very stubborn brain. Maybe if I wore my work clothes at home when I made phone calls for myself, some of that work bravery would rub off on my home-self. But Cricket is skeptical. Work clothes are a very bad sign in her world.

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“Where are you going, and how will I survive?”